OutSystems, the leader in AI-powered low-code development platforms, announced in Sept 30th the general availability of OutSystems Agent Workbench.
Agent Workbench empowers companies to unlock the true value of AI-based systems and intelligent agents, making it easier to create and orchestrate AI agents across various use cases, departments, datasets, and workflows.
Hundreds of customers and partners — including companies such as Axos Bank, Thermo Fisher Scientific, The Arch Company, Grihum Housing Finance, and TeamWork — participated in the early access program for Agent Workbench, reporting significant improvements in operational efficiency, faster time-to-value with agent-based AI, and enhanced digital experiences for customers and employees.
OutSystems announced the official launch of Agent Workbench on stage at the ONE Conference 2025, its flagship annual event that brings together thousands of IT leaders, developers, and global partners. The launch comes at a strategic moment, as 93% of organizations are prioritizing the development of AI agents but face challenges around governance, security, integration, and scalability. According to CEO Woodson Martin, Agent Workbench was designed to support the entire operation of a company by unifying data, workflows, experiences, and intelligent agents within a trusted platform, ensuring enterprise-grade security and control.
But What Is Agent Workbench?
Agent Workbench is a tool that assists in the creation of AI agents, empowering companies to design, build, govern, and scale end-to-end agentic AI systems. Unlike tools that cover only parts of the agent lifecycle, such as development or orchestration, it delivers everything within a single integrated environment.
With the speed and flexibility of low-code, it’s possible to go from concept to a production-ready agent quickly. Built-in features for governance, human-in-the-loop control, observability, and security ensure that agents operate reliably and safely.
And because it’s part of the OutSystems platform, integration is seamless: agents can be easily connected to existing applications, workflows, and data through APIs, connectors, and other means—avoiding disconnected tools or isolated AI initiatives.
“Agentic AI is one of the most powerful levers for business innovation and transformation, empowering organizations to increase revenue, drive operational efficiency, and deliver amazing customer experiences,” said Woodson Martin, CEO of OutSystems, during the ONE Conference 2025. “Agent Workbench was created to give our customers the tools they need to build the agentic future with OutSystems. Participants in our Early Access Program achieved impressive results with Agent Workbench, positioning themselves as industry leaders in Agentic AI.”
Understand AI Agents: The Future of Intelligent Automation
To better understand Agent Workbench, it’s essential to recognize the main protagonists of this revolution: AI agents. Unlike traditional software that simply follows pre-programmed rules, AI agents are autonomous systems capable of perceiving their environment, reasoning strategically, and acting to achieve specific goals.
AI agents function as specialized digital collaborators that, in addition to executing tasks efficiently, can integrate into business ecosystems to amplify results. They differ from traditional automation tools through their autonomy and adaptive intelligence: instead of merely following fixed “if... then” rules, they evaluate complex scenarios, consider multiple variables, and make contextualized decisions. In practice, they represent a layer of strategic intelligence that transforms operational processes into large-scale opportunities for innovation and competitiveness.
Agent Workbench Is Already Assisting OutSystems’ Partners
“We plan to expand the use of AI capabilities within OutSystems to achieve immediate gains without the need to invest in specialized AI roles,” said Kevin Hearn, SVP, Head of Consumer Bank Development at Axos Bank. “With Agent Workbench, we can quickly and safely create agents for specific use cases, such as analyzing error logs and automating data entry from documents. Our work with OutSystems on Agent Workbench is a significant step in our AI strategy. By creating and embedding agents into our operations, we are building a smarter, more responsive banking ecosystem, ready for the future of finance.”
Axos Bank used Agent Workbench to optimize internal workflows and reduce employee overload through the automation of complex, manual tasks. The institution developed an intelligent log analysis agent capable of interpreting errors and generating actionable recommendations, eliminating the need for time-consuming manual analysis. This AI-driven approach was also applied to automatic document mapping, increasing data accuracy and operational efficiency. As a result, the bank gains greater agility in problem-solving, improves productivity, and reduces effort in repetitive activities.
Understand YasNiTech’s Relationship with Agent Workbench
“At YasNiTech, we love going beyond code, and OutSystems’ Agent Workbench is the tool we’ve been missing to take that leap. It’s not just about ‘another AI’; it’s about having intelligent agents operating as autonomous collaborators, with the enterprise-grade security and governance our clients demand, all within the low-code environment we already master.
This launch is a game-changer. Focused on Agentic AI, it allows us to go from concept to production-ready solution at a speed the market has never seen. Most importantly, our developers can dedicate their time to what truly matters: contributing critical intelligence and business rules, rather than getting lost in repetitive tasks. This is how we accelerate innovation and deliver real value to our clients.” – Luca Gabrielli, Founder and President of YasNiTech
For more information about the tool and the platform, visit the OutSystems Agent Workbench general availability announcement.
About YasNiTech
Founded in 2013 by former IBM professionals, YasNiTech is a global technology company with offices in São Paulo, Boston (USA), and Sansepolcro (Italy). From its inception, it quickly established itself in the Brazilian market by delivering innovative solutions in fraud prevention, loss prevention, and business analytics.
Over the years, the company expanded its portfolio, incorporating initiatives in Low-Code platforms, digitization, and process automation. Among its innovations, it introduced to the Brazilian market the first Multi-Enterprise Business Process Digitalization tool, driving digital collaboration across the supply chain.
In its current phase, YasNiTech positions itself at the forefront of Artificial Intelligence, with a special focus on Agentic AI. The company develops intelligent and autonomous solutions that enhance decision-making, operational efficiency, and innovation across multiple sectors of the economy, including healthcare, pharmaceuticals, logistics, and industry.